Tinaani Nyabereka
Gweru – in a move that is aimed at fostering service provision and inclusivity, Gweru City Council (GCC) in partnership with Gweru Residents and Ratepayers Association (GRRA) has introduced a disability desk at the town house.
The desk, which was opened on Monday, July 31 is expected to improve service delivery by assisting persons with disability across the city.
Speaking at the event, GCC, Mayor Hamutendi Kombayi, said the opening of the desk was a milestone in in the City’s quest to deliver quality services.
“This is another milestone achievement, to ensure that disabled people have access to the Town house and are able to pay their bills conveniently as we strive towards being a sustainable prosperous city of choice by 2030, we want to make sure that we do not leave anyone behind.
“My council is committed to working towards creating and maintaining accessible facilities and services. We want to enable our customers to pay their bills and seek assistance in the most convenient manner.” Said Kombayi
He thanked the GRRA for contributing towards the opening of the facility saying persons with disability were also residents and encouraged businesses to emulate the development at their premises.
“l would like to thank the Gweru Residents Rate payers Association(GRRA) for working with us in making sure that we establish such a facility. People with disabilities are residents and stakeholders of our City; as such we should be inclusive in all we do,”
“Business people in the Midlands should follow this example and set up disability friendly environments at their premises
“This initiative will go a long way ensuring that people with disabilities are comfortable when seeking services and this shows our commitment towards our stakeholders in ensuring that everyone’s needs are met.
Gweru Residents and Ratepayers development Association (GRRA) director, Conilia Selipiwe implored council to employ one PWDs to mann the desk for effective service to the constituency.
Gweru City Council becomes the first council to issue a disability desk facility as a move to improve effective communication and inclusivity in the city.
