By Beverly Bizeki
Old Mutual Zimbabwe recently extended its funeral services to Masvingo after opening a funeral services centre in Masvingo which becomes the fourth branch to offer the services countrywide.
Speaking during a media tour of the new branch, Old Mutual Group Chief Executive Officer Sam Matsekete said the group intends to offer a full package to its clients including accessing funeral services hence the opening of the hub in Masvingo.
“We have in our efforts towards serving our customers and thought about how we can make our offering full and comprehensive. When people come and buy our products they have options to cash out and buy services from different service providers but we saw the need to offer the services under one roof. Instead of getting the cash benefit, our clients can now access the services we offer.
“In doing that we are able to serve our customers better and ensure that they get value for money. This parlor and this centre in Masvingo will serve the Masvingo region in Masvingo Town and the surrounding areas. We have clients in this region and they deserve to have a facility here closer to where they are,” said Matsekete.
Matsekete said the facility in Masvingo which is fully fledged and open to customers will be launched after completion of few touch ups at the site.
“It is a fully fledged facility and will accommodate the end to end services associated with how we want to bury our loved ones. There will be consultancy services, counselling and services dealing with post funeral period. Within the core services, there are hearses, transport and logistics all based at this centre in Masvingo.
“The centre is already working and the facilities required to extend service are available, for all practical terms the facility is already there. The official opening will be made later as there are a few touch ups being done and once that is complete and the place is no longer a construction site, we will officially launch the branch,” he said.
The branch will be a fourth hub around the country although there are two more service centres where clients can access services from.
The group is continuing the expansion and distribution of service centres on Old Mutual Funeral services where they will have hubs which will be fuller facilities and service centres although customers can access services seamlessly.
